How to install the Ram Bo Crystal Disk USB Flash Disk in Windows 98 / Windows 98SE

How to do it

Install the software first. Unlike other USB flash disks, the Ram Bo Crystal Disk USB Flash Disk requires you run the Setup.exe on the supplied mini CD-ROM first. Then (and only then) can you successfully insert the flash disk. Once the software is installed, the flash disk is detected and installed automatically when you insert the flash disk.

Quick help

Problem

You install the flash disk in the usual way like other flash disks, but no drive letter for the USB drive appears in "My Computer". In Device Manager, there is a yellow exclamation point on "USB Flash Disk". The device status is "The NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2.)".

Meaning

You have not installed the software. You have to install the software first.

Solution

Run "D:\English\Driver\Setup.exe". Restart the computer. When Windows comes back up, it will detect and install the flash disk automatically. A new drive letter for the flash disk will appear under "My Computer".

June 2004

Phil Jones (email: philjones1 [AT] blueyonder.co.uk)